I'm tired of telling this story over and over. Each person that I have spoken to at MTN understands that I have a valid argument, that I would be able to prove that MTN has broken the Treating Clients Fairly law, but nothing gets done. My phone bill is still out there as a soaring beacon of MTN's ...
HI I am still waiting for feedback, a call centre agent advised yesterday that I would have my answer this morning and I am STILL waiting for the call, I want to Upgrdae my phone TODAY please, how can you say I qualify for a early upgrade if all is captured then all of a sudden I am not able to ...
Same complaint as all the other people about cellspice. Getting billed for something i did not ask for. The problem is as much that of Vodacom as Cellspice. How can Vodacom add something to my account that I have not signed a contract for? Surely this is illegal .! I feel that Vodacom is ...
According to my Cell C bill for November I sended 1934 sms's. Thd total amount billed is R984.70.On my December account the number of sms's send is 2079 and the total amount billed for sms's R1, 031.10. These sms's were send to the children in my home in the same sequence 24hrs a day. I went to ...
I CALLED LAST YEAR IN SEPTEMBER 2013 AS MY ACCOUNT WAS SOARING TO OVER R3000.00, I CALL TO FIND OUT IF I CAN HAVE A LIMIT PLACED ON MY IPAD ACCOUNT. TO WHICH I WAS TOLD I NEED TO COMPLETE A TOP UP OR A MIGRATION FORM OF WHICH I DID AND WAS RECEIVED BY ALTECH ON THE 20/09/2013 . I WAS NOT INFORMED ...
I have reported my phone and adsl line to Telkom on the 16th of January and have received no service yet. The call centre simply say there is nothing they can do if I phone to inquire on the status of the complaint. There is also no reaction even after I have escalated the complaint on their ...