I am stupified at the rate "Whatsapp" uses ones data on the MTN network. I have been a loyal MTN prepaid client for over 5 years and have always been happy with their customer service, untill this debarcle. On the 21st of January I purchased R80 worth of airtime in total with the purpose ...
I reported a faulty line on the 20 Jan 2014 and the lady assisting me did a line check and advised me that there is a problem with my landline and she will send a technician out to repair it as it was a fault on telkom side. it now the 28 Jan 2014 and still the line is is not fixed. i was promised ...
My son applied for a portfolio upliftment on his contract at the beginning of Dec 2013. Vodacom informed him that he had a judgement against him, which he disputed. It took the whole of Dec to get proof that he has absolutely no judgements against his name (and never has had any) and he therefore ...
How is it possible that after paying for "free" minutes each month on a Vodacom Everyday offpeak 120 contract for the past two years, I am now told that when I want to upgrade the contract and continue with Vodacom, I am told I lose ALL of my 350 free minutes. Minutes that are in fact NOT ...
On the 22 October 2013, I woke up to find a message on my phone saying I had requested a sim swap. My phone was no longer working because of the swapped sim card. I immediately called Vodacom customer centre using my wife's phone. The time was 5a.m. After holding the line for almost 30 minutes, I ...
I visited Cell C branch at Carnival Mall as I have had some problems with my Blackberry. The assistant really couldn't be bothered in trying to help, only saying that my phone should be sent in for repair (even though software is the latest version). She told me that I would be given my sim card ...