We were told by Consultant that if we find a problem with samsung tablets during this mass sale campaign we have six months to return it. This was in July 2013. One of the tablets just shut down and now Autopage refuses to take it back. The lady at desk wants us to return to repair and said that we ...
Telkom has no idea what is customer service is firstly we apply for broadband internet access with a telephone line installation. pay our R700 deposit then just to be informed that Telkom does not have the infrastructure in Rustenburg to provide me with this service. no to get my money back i get ...
One year later and I am back here complaining about MTN once again. The staff and their service is appaling. The branch in Bank City have no clue what they doing. I asked for a sim swap as my contract sim card is lost. They told me that they only have nano sim cards and I need to get a phone. ...
Saturday 26 Oct we took out a Cell C contract. The phone took very long to charge so we can switch it on to check & see if all is ok. After about 40 min they managed to get the phone charged and switched on. We got home and charged the phone as we were told for 7 hours without taking it off ...
I took out my contract and the phone was problematics switched on and off till it it could no longer go back on again- in two weeks after commencement of contract, sent for repairs (view my complaint record) received a new phone (not boxed). There after the exact same problem arises, I waited for ...
I that has been other 2 weeks since my last complaint about the same problem regarding MTN not interested in my problems. Since April 2013 in have logged calls and complaints with MTN with just responses like we looking into it. So as I see it we only get references and nothing else. Again my ...