I have been trying to get Vodacom to sort out a issue with my bill for over a month. Every time I think they have it now, they come back with a "copy and Past" sernario and give me the same answer. You can supply them with attachemnts where their own staff states that I was billed ...
3rd report to Helopeter, and my issue is still not resolved. I need the ombudsman's details. Sent: Friday, October 25, 2013 2:51 PM To: [Email Removed] Subject: RE: Vodacom Customer Care Reply - Authentication Response required Ref: 007G~GXWP Good day, Thank you very much for your response. I am ...
Vodacom called me offering me a second contract. I was told that I can return the phone within a 14days at no extra cost. I decided today that I don't need a 2nd phone. I called Vodacom's call centre (082 1958) to cancel the contract. After taking all my details the lady (Refilwe) says that she'll ...
On Thursday the 31st October my BIS suddenly disappeared. Upon enquiry with MTN I was told my number was reflecting as a Top Up 50 contract with Nashua Mobile, strange since I am on Prepaid. Upon contacting Nashua, I was referred to a RMCS department with Jet & Edgars Stores. Friday the 1st ...
On the 23/10/2013, I have made an online order for a Samsung Galaxy tab 3 (offer code SMI1309015 as appeared on their website). All the security checks were done and I was told that it has been approve and I will receive my order in five days to come. I was advised that my bank account will be ...
I received an outrageously high bill from Vodacom. I phoned Vodacom Accounts department to clear this up. After investigation I found that the high account was for a data card that was with my laptop in an armed in July. I phoned Vodacom the day after armed to block the sim. The account suddenly ...