To Whom it may concern, I fully understand the concept of phoning potential new clients, or existing clients to upgrade their mobile contract packages. But when someone (me) says - "I'm sorry I cant speak now I am currently in a meeting." The last thing I or any potential customer expects ...
I have faxed through an instruction for a contract cancellation as well as a number port out to another service provider. This is due to your bad service over the years (I do not not intend to change networks). After faxing the cancellation forms I received no acknowledgement. I then sent your ...
I have really lost all trust in Telkom to provide a decent service. I called the call centre to place an order to move a line 2 weeks ago. Up until today, the line has still not been moved. I called the call centre numerous times to find out what is happening and have made 2 escalation attempts ...
I have had it with Autopage! I have had previous issues with them, but since June 2013 I have had non-stop issues. I'm charged for services I don't receive, I've logged numerous complains/requests, but to no avail. Yet, each month the want their payment, altough I don't get any answers on my ...
I got a contract via the phone to use on my tablet but would constantly lose connection. I went to the Sandton branch and was given a form to fill in so someone would come to my residence and test and fix the connection problem. I was told told she would SMS me the reference number; it never ...
I took the phone in for repairs and the geniuses told me 7-21 working days or something like that - that was in the middle of September (My s4 went in to cell c the exact same day but i have it back almost three weeks). The contract has been cancelled (end date was the 19th October yet the phone is ...