Contract Activated 07/2011 (24month) My mum has been trying to cancel her contract since August 2013 13-09-2013 -call center!?! 17-09-2013 -ref: s3-t0f6i-igdj ref: 310956982 and 310141606 Real problems began on the 31 October 2013, My mum had been debited with 849.39. No escalations department? ...
Two issues 1. applied and paid for unisa data deal, but cell c cannot assist with loading the data as their staff has no clue about it. 2 most importantly is the bad attitude i recieved from the young lady mentioned above who refused to listen and understand my query then put me on hold and dropped ...
Our ADSL line/Internet supplied by Telkom is down since Monday 21 October 2013. Our ISP was also contacted, but the fault is with Telkom. We made many calls to Telkom no: 10210 but all that was offered was repeated trouble shooting sessions and then just logging a 'line fault', or passing the buck. ...
I tried since 4 November 2013 to upgrade one of my contracts firstly by contacting head office when I was informed that I need to sort out an issue with credit department which I immediately did with a Nicolene in charge of my account. I then spoke with a Rearabetswe to do the upgrade which only ...
I applied for a new contract with MTN 2 weeks ago, all is approved and I wait for a notification to collect my phone, I was told numerous times that my phone has not been delivered by the warehouse and no one knows when it will be delivered as there is shortage, I went to the store a few more times ...
Recently Cell C erected a cell phone mast on the hill near our home, near Lanseria, north of Monahan Farm. Since they erected it i am unable to make phone calls from my home... it keeps coming up with the error no circuit/channel' available. Which is not only very frustrating, but a security risk ...