Firstly I would like to express my total dissatisfaction with regards to MTN's service levels. I have attempted to get hold of your customer service (808) since yesterday - Friday 31st January 2014 and again this morning. I have made 5 calls this morning alone and each one lasted around 30 min ...
Someone called selling to me a phone and he told me if i am not satisfied with the product i must return it within 14 days, when i received the goods i was not happy with it i called back for them to collect it but there was no answer i kept on calling for more than 4 days there was no answer the ...
I was not allowed to purchase an xperia z1 even though I am a medical doctor. I was told that, I would need to be put on a Probation period as I was previously on prepaid. It is not acceptable as my family has been with Vodacom for greater partook 10-12 years and for the past year our contracts ...
A 52 day old (new) Nokia cell phone - unable to hold charge or start up -was handed in for repair in Somerset West on 28/12/2013.By 24/01/2014 no phone available yet - still at the Repair Centre in Johannesburg. Eight days later and after numerous inconsistent reports, I was advised that a ...
In September 2013, I decided to upgrade my contract. I was told that there are still two months left on the contract and therefore I will be billed for the upgraded number and the 'old number' until November 2013 (and that will be the last debit on my account (Strange because in previous upgrades, ...
After beong woth vodacom for more than ten years. Havong to renew my contract on december they told me that i can olny upgrade in feb. This was then 26 months. They canceled my bbm after i stopped my contractfor end march. Now they say i jave to pay a penalty fee if i want to stop the contract, but ...