Try and cancel your contract with Vodacom. I have phoned on 3 occasions and after holding on for 15 minutes each time no one responds. This is suppose to be the department that retains customers, not give them more of a reason to leave. ...
I have just checked and yet another month I have been recharged with the incorrect data bundle size. This is now the third month I am experiencing the same issue. This is very frustrating when you keep being informed the issue has been resolved! It also does not help when you try to call customer ...
My wife tried to upgrade to a new phone today. We waited in line for almost an hour and after another hour to find out that we can't upgrade because money is outstanding. But nothing can be outstanding since it being deducted via debit order. Then mtn less us that we didn't pay the full amount. How ...
In Dec I upgraded from BB to Samsung. No product info was given regarding changes and costs. Simply mentioned would stay on my current price plan. Same story when my husband upgraded phone on same account last week. Just debited my account for R5600. R3000 of which is data charges. I have reversed ...
I have a 2Mbps DSL line, however my router says that it is only syncing at 1Mbps. I have tried restarting, resetting and all things possible on my side to fix the issue, to no avail. I have tried calling your centre on various occasions, and have not been attended to as "all our consultants ...
Misleading - no joy at all from Afrihost - complaints are brushed aside and the directors "don't speak to the public! " ...