Hi. My 8ta contract ended in Dec. I went into hemingsways mall in November to fill on the necessary paperwork to make sure it was not to be renewed. I went in again in dec to confirm it. Today you have again taken money off my bank account via debit order. Can you please make sure this debit order ...
I requested to renew my credit card only to find that I had been blacklisted at the request of Vodacom. I have a monthly data bundle for R69 which is deducted from my bank account. For some reason Vodacom stops deducting the money (unfortunately I did not notice as I use mainly WiFi) without ...
My Lumnia phone is only a few months old. It has given me problems since the beginning but I thought that I was just not using the phone properly. I took it in to have it checked last week. The trainee assistant then proceeded to tell me "This phone is not for old people" Is this the ...
My iPad/Data account yesterday was blocked and when phoning Nashua Mobile Call center I was advised my account was R99. I requested a bill lift and adhoc bundle to avoid out of bundle rates. After a few hours of my account still not being unlocked I called again (all on my costs as Nashua has no ...
1st full month of my upgraded contract & I am lost for words. Signed for bonus 350MB, which wasnt reflecting. Turns out they "forgot: " to load it.1st time followed up was promised 24h to be resolved. Called back 3 days later after nothing was done, got told they will resolve & ...
I applied for a My gig 2 contract on 01/02/2014 and it was declined. When I phoned the branch, they informed me that I am a bad payer and they will not grant me the contract. I phoned vodacom customer care and spoke to the accounts department that informed me that there is no problems on my account ...