I have reached a point where I am sick and tired of sending emails and complaints to Cell c. On the 22/11/2013 I called in to request for a settlement on my cell c account which I was given a figure of R967 which I paid on that day. I later on requested for a letter to confirm my account closed and ...
So after my first complaint of vodacom opening a new account on my name without my knowledge, I got a response to submit documents to them which included a copy of my id and affidavit ect. I was told the query was logged and it would take 10 to 14 work days for a response. Now 16 days later still ...
My complained (REQ:2493038) of 1 August 2013 is not resolved. I still received unwanted (junk mail) e-mail from [Email Removed] account. I request that MTN block this e-mail account or remove the automatic forwarding of e-mails. ...
Vodacom was instructed to change debit order via existing account into cash payment or eft or other means but not to use existing bank account due to closure of that chq account. Instruction was not followed so 2 debit orders followed & rejected by bank charging me R138 x 2 = R276.00 leaving ...
I took my phone in for repair, had my phone for a month. I did not head any thing from the store for more than a month and I decided to go to the store, I even involved the Branch Manager (Louise) when I could not be helped on my third visit with all the promises, but she could not helped me either ...
Dear MTN I bought a laptop on an MTN contract, part of the contract is a 1GB p/m data bundle with an included LTE dongle. I got the laptop in December. The LTE dongle didn't work then. I went in and asked why, they said wait until you get billed. Got billed. Still didn't work. Went into a branch at ...