So I had someone phone me to cancel my service with these guys but it looked as though I had been speaking with telkom in human form and not a representative. Not only was this lady rude but most importantly she did not do as I had asked, she did not cancel my service. Today I received an sms ...
Again there is a VAS on my bill - I told my service provider CELLC to stop any and all VAS and future, as this was the 2nd time since I am on contract with them that this happen Surprise surprise - check my balance and its high again - I call into the call centre - Altona I think her name was - ...
I have a 4 meg uncapped premium account and find that in the morning the speed is 2.9 mbps. In the afternoon its down to 0.6 a trend I have picked up in complaints on this website. This leads me to believe that the offered package is not what it seems and Mweb is not being honest in their dealings. ...
Booked my Blackberry cellphone in for a minor repair quote at Midrand on 15/11/2013 and was told that I would get a call on Monday for repair cost. After 7 days passed and still no call/news about the status of my phone I decided to call the customer care centre today (Carolyn) only to be told that ...
I recently came across a specials brochure from the Telkom Mobile website. I have been considering getting a home LTE package but never thought I could afford one. This is until I saw the home LTE special of R499 for 15GB/pm. I then made a call to the Telkom Mobile sales call centre on the 14th of ...
Ok I made a mistake I gave the incorrect number (one digit wrong) I called the call centre and they informed me I had to call the number and ask them to transfer the airtime back to me. How ever the number does not exist!! I called the call centre back to inform them and ask if they can do the ...