I purchased a phone from Ismart over a week ago. The package I received said that my sim would be activated within 72hours. This still has not been done. I called their call centre numerous times but I'm always answered by an automated voice telling me to leave a message and I will be called back. ...
After being a loyal customer to Vodacom for so many years, vodacom decides to send a paying customer to legal. According to them I defualted on a few months. I have a contract in place and a debit order which has been debited every month. There is sufficient proof that the account payments have ...
Two days ago I got a "your line has been suspended" message from my hand set. I phoned and spoke to Lydia who assured me service would be reinstated the following morning. After 7 emails of which all contained the proof of payment I was told she knocked off at 10 and can not help me. I ...
The Vodacom Shop in Nelson Mandela Square (Sandton) was contacted to do my cellphone upgrade to the new iPhone 5S 16 gig. I have to use these stores due to a trade in that wish to do. I was told by the sales consultant that they have stock but it is reserved for new customers only. Where is the ...
I ordered a iPhone 5s on the 11/11/2013 and wasn't promised delivery on the 18/11/2013. that day came and went... i phoned every day to find out when it was going to be delivered and promises were made for the 21/11/2013... i phoned ram and vodacom and everything was on schedule and they said i ...
I ordered a Telkom ADSL line, firstly it took them over 3 months to install it and then they installed the wrong speed line. So I phoned they changed it to the correct speed but I was getting nothing near to what I should get. I got a 4 meg line with a download speed of 0.14 meg, now they have done ...