On 8 November I signed up for the iPhone Pre-order and after receiving no phone call, similar to other complaints I contacted the online order department myself. The order was completed at this point and I was pleased with how I was handled by the call centre and all interactions. I was told I have ...
I purchased from Telkom last months a 4Mbps uncapped service in which the sales person confirmed that by mid november i will get upgrade to 10Mbps free of charge since my line and exchange supports 10Mbps. I have called several times for enquiries and the claim number is 1099crk191113 and my telkom ...
On Tuesday this week I misguidedly decided to upgrade my cellphone package. I went off to MTN and got a new iPhone 5c. I was absolutely thrilled!! I was told I would need to go through the formality of doing a SIM swop in order to get a new nano SIM. I was told that it should take 2 hours and I ...
I requested to cancel my Service as my contact expired in July. Thato contacted me and guided me. He assisted me to renew my contact to an even better contact for the same price. Thank you Thato for your professional and friendly services. ED Potgiete ...
I CALLED 8TA EARLIER THIS AFTERNOON AND SPOKE TO LIEZAAN . THANK YOU MUCH FOR GETTING MY LINES RECONNECTED WITHIN 2 HOURS TIME . KEEP UP THE SPEEDY SERVICE ...
A lightning strike recently took out my ADSL line, in Johannesburg. As a result I gave Telkom a call. After waiting for 24 minutes on the line I got through to them. The call agent the first time was extremely helpful and informed me that my fault was being dealt with and it should take 24hrs to ...