SHOCKING SERVICE I have applied for a Telkom Simple offer on the 22nd of September 2013 and to date, the service is not up and running at my home. I have had numerous telephone conversations with the 10210 Call Centre following up on my request. All that I received was excuses that there are ...
My mom applied for her landline (0216973881) to be transferred from Crawford to St Helena Bay. Ref: 89200890A on 12 November 2013. I queried when the transfer will take place and was told only AFTER THE FINANCIAL YEAR!!! Due to Telkom not having any infrastructure in the area yet. Surely to ...
I lodged my first call telephonically 28October 2013. Since then I have phoned twice a week, I have 6 call logging reference numbers, and 2 "escalation" reference numbers. It been a month and absolutely no progress has been made! NOTHING NOTHING NOTHING NOTHING!!! Its a business line in ...
I applied for a contract phone last week, where I contacted them 2 days (21 Nov 2013) after we had finished the application process and the status as per the tracking link provided still was on vetting process. When I called in I was told my application had been approved, the previous day (20th Nov ...
As I am a very loyal Vodacom subscriber with 4 contract with Vodacom for over 10 years. I was very shocked to hear i was not able to get my upgrade, (even though being a premature upgrade due to my current phone being completely damaged) due to the new "PROFILING SYSTEM" Vodacom has on ...
This has to be some of the worst service if have ever received from a cellphone service provider. On the 21/11/2013 my monthly airtime got added to the airtime and data I hade left and on the 22/11/2013 I was left with R1.00 and o.ooMB left. I then phone MTN on the 22/11/2013 ref nr for call ...