After putting forward a complaint on the 8th of october. Vodacom contacted me to return my phone to be fixed as they admitted they made a mistake and the phone was in fact a vodacom hand set. now vodacom has once again returned the phone claiming there was water damage on the phone! the phone had ...
I booked my handset in for repairs on the 12/11/2013 at the MTN store in Boulder Mall Midrand, i called on the 20/11/2013 to find out how far are they with it only to find out its still in store just lying there they haven booked it in for repairs, i spoke to Lebo on that day who didnt even listen ...
I called in for a new contract on Friday 15/11/2013 for the iPhone 5S. I then followed up during the following week and was told to wait 7 working days and my phone would be delivered. I called this morning 25/11/2013 and get told that my contract is no longer approved and they must offer me an ...
Long story short: I tried to upgrade -> the port didn't work and I had no working phone for nearly two weeks. Now I'm just trying the move on, and they can't get this right either and they just don't care. For over a month now I've been trying to cancel my current MTN contract and move my number ...
I have logged a cancellation with cell C on the 18/11/2013. Busi from Cancellations called me back stating that she understands why I want to cancel due to my MANY legitimate reasons. I was told that the phone will be collected within 3-7 days time but to date no one has contacted me or even ...
Ive opend a Cellphone Contract with Cell c and then got insurance on my Cellphone and this about 2 weeks ago and the consultant said to me the documents will be send to me via email which im still waiting for so how do i pay for a service if i havent seen any Documentation, no idea how much my ...