On 15 November I decided to upgrade to an Iphone 5s. The consultant on the line assured me that the device would be delivered within 3-5 working days.By the second week I had not heard anything and I phoned vodacom. The consultants in the call centre weren't able to give me information regarding ...
My partner Mr V Horak upgraded his phone line 0834136479 at Blue chip celular mtn at Meadowdale centre. The asistant Portia Vundla then asked my partner to update his insurance details to cover his new s4. They were aparently off line so Portia told Vincent that she would submit his detals and that ...
I took a contract mobile phone with MTN (Blackberry Z10) which i have been paying for. I was advised that the handset would be replaced if it gives me any problems within a period of 6 months from the day of purchase or repaired for free within 12 months. i have had the mobile for 5 months and took ...
I have assisted my mother on three occasions to cancel subscriptions to "rubbish" that appears on her cell phone account without any authorisation. Cell C maintain that my mother "must have subscribed" to these services, whilst I know full well that this untrue. If it happened ...
Been trying to cancel my line for the past week. Held on for over and hour on 29/11/13, 47 min 02/12/13 73 min 03/12/13, Went to Telkom store in Pinecrest, Pinetown. Only to be told that I they cant cancel my line... The put me through there "Hot line" Held on for 22 min, finally got and ...
I have tried multiple times to cancel a contract with Vodacom for some time now. Every time they have an excuse for not being able to do so. Are they doing this on purpose to have the contract auto-renew when my deadline for cancellation expires?? ...