This is the second time i have complained about mtn they are totally useless, service is poor and employees have attitude. It is high time now we move on to the competition we are paying you for this service and yet you just on our faces. Yes you Ciara Naidoo from customer service, do you even know ...
I've upgraded in November. I used to get my airtime every month on the 15th and my debit order goes through the 1st of each month. On the 15th of November 2013 no airtime was credited onto my contract. I phoned them and after numerous frustrating calls, were informed that it will 'kick in' and be ...
Please assist to get this issue resolve as soon as possible. My father keeps receiving unwanted marketing and competition sms messages on his cellphone. This is very annoying and costing him all his available airtime trying to stop this. Most numbers are 14569, 14700 and 14707. Please let me know ...
I visited the Vodacom store at Blue Route Mall, Tokai on Saturday (30 Nov 2013.) I had a query with Voadcom with regards to a contract change. My account was thus suspended and when the debit order payment came through on the 29th my service was still suspended hence my visit to the store. Kathleen ...
AM DEEPLY HURT AND DISAPPOINTED WITH VODACOM, THEY SOLD AND DELIVERED TO ME A FAULTY PHONE AND WHEN NOTIFIED THEY SAID THEY WILL COME AND GET IT AND THEY NEVER DID, THE JUST CONTINUED BILLING ME FOR IT INSTEAD. I'VE COMPLAINED TO THEM AND INITIALLY THEY SAID THEY WILL COME AND GET IT WITHIN 24HRS, ...
I lodged a case with Cell C after receiving a statement in the mail for an account I knew nothing about. Three extra debits were taken off my bank account. I specifically requested that the investigators report to me what the findings were, but all I got was an sms saying there was an ...