I took a 24 Months contract with Vodacom through their MENLYN Store, this was for a Samsung Galaxy S2 (R279/m). The period elapsed and I did not send in a request for termination. I later decided to do an upgrade on the contract, about 2 months after the 24th month. To my shock I was told my ...
Yesterday i went to MTN Westgate and asked when my MTN contract ends! I was then told on the 18th this month and they said i need to let them know at least 30 days to cancel my contract before it go's automatically on (LOL)! i then immediately contacted 808 as the mtn man said and my call was ...
On the 11 Sept 2013 I upgraded my cell phone contract. I added a 1Gig bundle for data on that day. The data was only activated on the 4 Nov, and that after many calls to the service centre. Data was charged for at out of bundle rates from 11 Sept till 4 Nov @ R2/mb. My service has been suspended 3 ...
I've been having issues with my telkom line as it has been slow for the past 2 weeks and the line has been off since sunday. I have had multiple discussion with the call centre and I have a detailed log of all the things that have happened since 17 November 2013 till today I have been tolled a ...
After 2 months, multiple escalations, emails to "back-office", various complaints and an empty hello-peter promise, I still have not received any results or even a call-back from Telkom Mobile. I filed a cancellation request 2 months ago because I did not have any reception. The request ...
I initiated a cellphone contract with Altech in August this year and have never had any peace ever since! I used their contract sim for a week and switched to pre-paid immediately thereafter. I NEVER used the contract sim again. My 1st invoice in September came through with a single additional ...