Good day. I have have been trying to contact mtn insurance on 1236084 for several days but there is no answer. It goes through the voice prompts to enter your cell number etc but when you fail '0' to speak to a consultant there is never an answer. Is this being done on purpose to avoid claims? ...
This is my second report and I am officially disappointed with service from Vodacom. I have been waiting for a upgrade reversal and a refund of the incorrect billing for the past two months. I wrote a first report on Hello Peter on the 20 November 2013. Then two days later (22 November 2013) ...
I still have not heard from mtn with regards to my matter and i have been phoning from the 23 october and today i phone and get told once again they are still dealing with it in billing departement, and to respond to mtn previous response where they said my husband didnt wait for the sms to come to ...
On the 29th November 2013 I wrote: Please escalate this matter to a senior manager who knows what he or she is doing as the entire matter has become a fiasco! This is my fourth email on the matter and still NOTHING has been done! The user of cell phone number xxx-xxx-xxxx has received two sms ...
A Sim swop was done on my number without my knowldege and I suspect the call centre did not do any check & verification before the Sim swop was executed which resulted in my bank account being hacked. I reported the matter on the 25th November 2013 via the Call Centre and was promised prompt ...
A while ago i bought 2 neotel pay as you go handsets for R399 each. They were delivered and i had endless problems with them from the start. bad reception, bad sound etc. So I asked for a replacement unit for both handsets. Both units were replaced and i had the same problems. i replaced the units ...