I applied for ADSL capability on my line (November 2013) as I am obtaining the ADSL service through a third party supplier. The technician claims to have attended at my premises some time in December 2013, and states that nobody was at home. This is absolute hogwash as my domestic helper was at ...
After receiving my account statement in December electronically while i was out of the country i emailed CELL C with no solution to my problem i immediately contacted them via their call centre upon my return. Actually, i called approximately 8 times. Each time to be told that the person/department ...
I have an MTN data contract that is expiring on the 18th Of January 2014. My intention is to migrate the contract to prepaid once it lapses. sequence of events : I attempted calling the number listed for cancellations on the MTN website and the number does not exist. I e-mailed the address their ...
We went into the store to perform a sim swap on the morning of the 6th of January this is after five visits to various MTN stores to provide an upgrade to the iphone. once the sim swap was done no salesman mentioned that a different sim card required. The sim swap was done on the premises and we ...
My land line was switched off on the 1st of January 2014, I called Telkom's call center on the 3rd, 4th, 5th and 6th of January 2014 for assistance, the call centre is constantly busy and I always wait for 10 minutes to speak to a consultant, they keep promising to send a technician out to sort out ...
Hi I have tried from Thursday to upgrade my phone and have been given the run around. First at the Liberty Mall branch and thereafter with customer services. I have eventually decided to pursue the root of cancelling my contract, this was an even bigger night mare as i have been transferred from ...