At the end of Nov 2013 I took out 2 contracts with Telkom asking them to bill my acc on the 25th of each month. Its Jan 2014 now and I still havent been billed. I enquired with the branch, but they cannot assist, they say they dont assist with technical queries, infact not even billing, they just ...
I'm having contract phone with them it's freezing all the time, however they suppose to exchange my phone. They book it in and later call me say they can only repair it, it's about 3 months now I don't have phone. It ...
After being assured that my dual sim would be working within 24hrs, it is still not working (3 days ago). Dual sim was paid for - just not working. Frustrating as not able to get hold of them on their contact number. ...
I AM waiting to be contacted! via e mail as i am with out a phone PS I DO KNOW its in for repairs.but please answer my plight! refer to complaint on the 31st December 2013 REF CLC 999224 Hello dee24hr, Thank you for posting to us. We do apologize for the ordeal that you went through. One of our ...
On the 6th of December I received my statement which indicated that I had an amount of R738.24 as current and R392.45 as a total - reflected at the bottom of the statement page. So instead of paying just R392.45 I paid R600. in anticipation of the bill at the end of December being higher than usual ...
I received my new iphone from Vodacom today and there was no sim card delivered with it. I then called the call centre to ask why this was the case and they could not even find my profile or account on the system, never mind my upgrade details. It took another 30 mins for them to work out who I was ...