I was called by a consultant who had all my Vodacom/personal/debit order details mid November. I thought I was dealing with Vodacom. The incorrect phone was delivered and was immediately collected by Elite Mobile on 27 November 2013.. I have tried repeatedly to talk and resolve the cancellation of ...
Now for my second attempt on here in the hope of getting some feedback, after my first post I was called on Monday 6 Jan, due to the fact that vodacom sent me the wrong phone and I had appalling service from them. The person called and said they where cancelling my contract upgrade as we spoke, so ...
For the past ten days I have been trying to monitor how much bandwidth I have been using so I do not run out before the months end. This is frustrating because the site has a "login error" every time I try to see my account summery. There is problems with the site and because of this I ...
I was about to renew my contract with Virgin Mobile, but they were unable to dekkiver the handset after an extended wait. Hellopeter was very helpul in sorting this out. Now I have examined my bank account. Virgin Mobile charged me R344 in October. Apparently as they charge in arrears. That should ...
Arrived at 14:11. received service at 15: 15 (over an hour wait) Explained my queries to sales rep who randomly stood up and disappeared for 10 minutes. On his return handed me his desk phone and dialed customer services. if i wanted to talk to some one over the phone i would have called them ...
ARS 240703. So it has been 3 DAYS and Telkom has still no do anything about giving back my money. After they said (the problem was forwarded to the relevant department). INCOMPETENCE!!! Like I said no CHANGE From a first time customer YOUR COMPANY IS INCOMPETENT AND SLOW AND DON'T!!! All I want is ...