Phone has been out of order since 29 November. Reported - tracking number given on 16 December. Escalated 3x (on website, personally at telkom outlet (Cresta) and telephonically ...
I have been into the vodacom store at clearwater mall to speak to the manager as per my previous complaint. I was billed for extra data usage to which i disputed. i asked for an itemised billing which i have still not received. i also asked for my contract to be cancelled as i was given incorrect ...
I have 2 MTN contracts that have now reached there 24 month period and I have been trying for the last week to cancel these 2 contracts. I have tried twice now on 2 different days to get these cancelled, but with no results. On average it takes 20 to 30 minutes for anyone to take the call on the ...
I went to Europe for business in June 2013. I am aware of the phenomenally high roaming charges & reserved myself to a handful of connections at extremely short intervals. Regardless of the fact that I barely had any form of connectivity (discounted affiliated signal or any other for that ...
3 months ago I upgraded to the nokia lumua 925 and the smart s package. To date I have not been able to send a SMS. I have been to the Nedbank branch to try and sort it out, but it seems that this is not really urgent fir them to sort out. I demand a refund on the services that I have not been able ...
Just to report that this matter remains unresolved despite Veronica's response on 18.12.2013 that the matter was receiving attention. ...