My husband has been holding for an hour for mtn call centre to answer the phone. We never thought that MTN would get such bad service, as they use to answer quick and have excellent services, but this is ridiculous. This hour call has not been the only call today, and none of the calls was ...
During Sept. 2013 I lodged an enquiry with Vodacom about "Data Usage" billing. After more than three months I was credited with the disputed amount. Now in Dec. 2013 I had a similar query again about "Data Useage" and "International SMS", of which to date Vodacom has ...
I have been a Nashua Mobile client for ten years and have absolutely no joy in getting quality service form this company. I have two lines which are due for upgrades and I called today to get someone to explain the different packages and options. I was referred to Leticia Hayes, but ended up ...
Hi bought a new Samsung s4 at hi shop in canal walk in July 2013. started experiencing problems with the phone when suddenly battery started dying much faster with in a case of two months. i then took the phone into vodacom repairs in canal walk. after the 11th day after i called them they then ...
In May 2013 I entered into a contract with Vodacom for a Samsung Galaxy Ace Advance. The phone was an out of box failure and another was issued. Just over a week and the same problems occurred: the phone stops receiving or making phone calls and stops receiving or sending smses; effectively it is ...
I called in a week ago to cancel my contract next month because its reached its 24months term and the guy from cancellation he adviced me to take a data contract 1gig for R69.00 and he promised to send me a notification sms, i did recieve the sms but the problem is instead of giving me what we ...