So the saga continues with Virgin Mobile! In 2012 I complained tot he CCMA as they were taking additional money from my bank account. Due to this I cancelled my contract and paid them in full. My last invoice stipulated I owed them R100 which I paid. My contract was terminated in writing 04 August ...
After being pushed from pillar to post on the activation of my iPad Air, I received nothing but the most humiliating and disgusting service from the above store. First of all when i walked into the store no one told me where to go, after standing in the queue for 10mins i was told to go stand in ...
I went to Telkom Century City to cancel a contract that was expiring in a one month. For over two years the service from Century City has been excellent until i had to deal with Tarryn on 6th Jan 2014. She was extremely rude, hostile and answered simple questions with rude condescending remarks. I ...
To keep this short, I have been waiting now for 6 weeks for my Cell phone to be repaired. ( Galaxy S4) Device life Cycle claims that they are waiting for parts?? If only i could contact the repair centre myself, and speak to a manager there, so that i can find out exactly what is going on... ...
I have never had the displeasure of dealing with a group of people as disinterested and inefficient as the supposed customer service agents and managers at Telkom. June of 2013 I had a 2meg ADSL and home phone for which Telkom had to send an engineer and refund me numerous times as they were unable ...
Today I gave training on treating customers fairly at my work place and gave my present situation as a case study to candidates I was presenting this to. It was funny how they responded to it. I'm humoured really. Okay - after my first Hellopeter complaint I received a call from a very friendly ...