I have two cell phone contracts. One has expired in June/July 2013. I went into the store on two occasions in 2013 to convert the expired contract to pre-paid one and nothing was done. I also tried to get the debit order details changed with no result. Currently its still going threw my previous ...
Took out data contract dd 04.01.14, receive sms to say contract approved, have as yet received no product. Manager avoiding my calls, phone on voice mail, staff in shop unable or unwilling to assist. Confidential documents handed over to store not found on system. Where has my docs gone to?? Why am ...
I contacted CellC regarding incorrect debit orders for my Cell contract. An amount of R199.00 must be deducted monthly but on 31 August 2013, R251.90 was deducted an on 30 September 2013, R269.00 was deducted. On 9 October Sindiswa Radebe, of CellC advised that they will credit my account. This has ...
On the 02 November 2012, I went to Mtn eastgate. I wanted to upgrade my blackberry to the Z10 only to be told that Samsung is a better phone. I agreed to try it only I didnt know that o was getting myself into a huge debt contract. My previous contact limted me to R100 with unlimited bis. I was ...
I cannot get Web Africa to cancel home ADSL that was erroneously created In Oct 13 I tried to cancel a ADSL account via their interactive web site as I was kept on hold for their accounts department in excess of 17 minutes and only succeeded in creating an additional 2 accounts. I eventually manage ...
I ordered a telkom Analogue line in August/September 2013, after a month of hearing nothing from telkom I contacted the call centre and was told that my area required "infrastructure development". However, the call centre agent was unable to provide me with any further details. I then ...