This will be the 6th time i send my hand set in for repair, reapirs take up to a month. Now I have to hand my handset in again after 2weeks because they cant give me a phone that works, All the consultants say is " we understand but polocy sir" They do not understand that i need a phone ...
I applied online for a telkom mobile contract. confirmation was recieved stating after a credit vetting process I would be contacted to arrange delivery of the handet. 2 days later I called in to get an update on the delivery and needed to apply again via the phone as they had alledgedly not ...
After lodging a insurance claim on 29 October and only receiving my phone on 29 November I had the phone up to 17 Desember sending it back for repairs. Got it back on 6 of January. My phone was not properly fixed and has less memory than before. Again taking it back to head office having to wait ...
What was suppose to be a complaint has turned into a compliment. Phoned Telkom internet support this morning due to issues I am having with me internet line. Was on hold for 20 minutes and got through to a lady (did not get the name). She was not very helpful and kept on arguing with me that the ...
I have tried to contact the call centre three times today regarding urgent information that I needed. In total I have waited 45 minutes for someone to answer my call... ...
I took out a new cellphone contract with vodacom. I was phoned by a consultant from Elite Mobile. I placed my requirements (phone with bbm, also if I will be able to port my old cellphone number). The sales person was so addament in selling the product that he promised me everything. He sold me a ...