I recently took out two contracts from Cell C. One of the contracts was activated on the wrong package after I clearly indicated which package I wanted. I noticed that the package was incorrect after doing a balance check and immediately called the customer service centre. No one at the centre ...
Since i have purchased BIS from Vodacom on the 28th Dec 2013 and until today it is still not connected even after they have confirmed on their site that it is connected. I have called their call centre for over 50 times since the 28 till today the 9th but i am not getting any help from them. The ...
After going into to upgrade in October, and was told they could not help me I then did it through customer care but was charged and billed for two phones which I did not receive untill after christmas, I then went to the canal walk branch to have them sort out my problem and was told I had to speak ...
After waiting and complaining and sending and phoning Vodacom with numerios queries, I reported my complaint on hello Peter, thi staff member of Vodacom phoned me and appologized about everything that happened and said he will phone me back in 5 minutes.( after this is one of my complaints is that ...
My second experience with Nashua Mobile and once again, a terrible one. I have been given instructions by my dad to sort out an urgent query on his account, as he is unavailable and all I get is "we can't help you", "that's not my problem" and a bad attitude. I have all his ...
I recently pulled a credit report and to my surprise found out that I still owe Telkom in the region of R3000. This is outrages as the account that I had with Telkom was paid in full over two years ago. The worst thing is that nothing has been updated on my credit record. I went to Telkom in ...