My mother took out a contract for me. I was offered the option to pay R10 more per month to receive 1Gig of data for 6 months. I took the offer. Then realising that I wasn't getting the 1Gig I phoned to enquire. After leaving him, being Shane, the store manager, a message to call me back he never ...
On the 26th of June 2013 I took out a cellphone contract with Mr Daniel Marope at the MTN store in randburg square and he offered me callsure cellphone insurance for R124 and i took it and signed the insurance form. Six months later the phone got and i went to the store to get the insurance numbers ...
This must be a joke right? After spending over R200 on air time, spending 3 sessions of 2hr both in Clearwater and Rock Cottage branches (West rand), I was told on the 30th Dec, that due to the incompetance of staff capturing the upgrade, that all was sorted out. I made 2 payments of R550 and ...
Early in December I bought a Internet data bundle, using my cellphone. This was not activated and I phoned customer service, they told me that the bundle did not go through and activated another bundle I told them this had to be ONCE OFF and I only wanted ONE for now, I will get another one if and ...
I went to vodacom to get a phone contract, as they went through the process they found out that I had a contract already with vodacom. Which I was not aware of!!! I headed off to customer care for assistance and explained to them what happened. The lady at Sandton Square said, customer care were ...
Since I moved to Cell C I have had major issues with the network. This has not been resolved I still get voice mails while the phone is on thus my clients thinks I am always unavailable. I can not do business as required due to Cell C. Breach of contract cause I signed a cell phone deal not voice ...