When downloading the monthly call history in My Cellc the CSV reports are truncated to show only the first 1000 entries when all history is selected. This is largely caused by the data usage entries which are more than 1000 lines itself. I have two references numbers for this request: SD177143 and ...
Our report of the 2nd September posted on Hello Peter refers. The matter has been attended to by Kim Thornton and the necessary money has been paid back into my son's account. It however seems that the contract has still not yet been cancelled. My son cannot obtain a Student Loan because Vodacom ...
I cancelled my contact with virgin mobile. I have given the required 3 months notice and I was told that end of Nov would have been the last payment. End of December 2013 another deduction was made of R790.45. HOW DOES THIS WORK? Please give me urgent feedback and reverse the deduction you made. ...
I visited the Willowbridge MTN branch on Monday this week, 6th of January. I needed to do a sim swap, in order to make use of a new device that I had bought. My old BB crashed, and my new device needed a micro sim. The consultant charged me R136.80 for the sim swop, gave me the new card and said it ...
3RD Dec i got an SMS saying that my account is in an arrears of R300. I call cust service and they tell me that the reason is is that i used over 1 gig of data on my cellphone, Vodacom logs the call and say it will take 16 days for them to investigate, i call after 13 days and the agent tells me ...
Cancelled my contract in October 2013, I got all the signed paper work. Its now January 2014 and they are still charging me for a contract I cancelled. I have called them everyday and went to the branch all I get is and and. Promising to call me back in 48 hours never happens! I have several ...