Regarding the previous report I posted regarding the Cell C agent, a manager did call me and make promises to me regarding this - amongst these he said i would be refunded the last 3 months getit fee - i am still waiting for this to happen! I have even emailed your'll and no one has gotten back to ...
I have been trying for a whole week now to get through to the billing department just to query something! The line drops every single time it starts ringing! whats going on there?? have a brand new line that hasnt even gone through the first billing cycle and this is the kind of service a new ...
Ref number: 194CRK070114 The ADSL line speed on our business line is pathetic... we've requested lines to be tested etc. and nothing seems to help. Extremely frustrating as we are paying for a service which we have not received in months... an adsl line with decent speed! I am sure watching grass ...
I had to upgrade in Oct 2013, so I did. I got the S4, I don't know the phone or how the billing and data worked. No one has discussed or explained to me. In the first two weeks I got a bill for R4200, I went back and told them I cannot afford this, or they must take the phone back, they said they ...
Samsung S4 battery problem. Took into Mtn Randridge Mall on 5th December. Was told that the repair / replacment would take 7 days. Called on 18th to query status. Was told by Nomfundo that phone would be back by Friday 20th. On Monday 23, I went into the store and was told that phone was still not ...
On the 16/12/2013 my phone was taken in for repairs and I was given a loan phone by mtn FIRSTLY- THE LOAN PHONE IS FAULTY SECONDLY- I PAID THE EXCESS AMOUNT BUT I HAVE NOT RECEIVED MY PHONE BACK; EVERYTIME I CALL I AM GIVEN EXCUSE AFTER EXCUSE AND THE AGENTS ARE RUDE AND INCOMPETENT. I AM WITH THIS ...