Words cannot express my utter disappointment with Vodacom! I logged a complaint regarding the data limit on my wife's account that did not kick in and ran up data charges to the value of R1376.68. They said (Jason Welff) that as a once off gesture for a good & loyal client (5x phones on this 1x ...
According to Telkom we have a 2meg line. When we download on peer to peer services however we are lucky if we get 30kB/s during the day. We usually only get between 0.9 and 5kB/s and we are paying a lot of money for 160kB/s. The discrepancy is unacceptable and I expect Telkom to look into this and ...
Good day, SOMU EM-3167967-5; ISPB EM-3167967-2; MILC EM - 3167967-3; PHOB EM 3167967-4 I hope you will be able to assist me with regards to this matter. For the past months I have been receiving unauthorised debit orders from ELITE MOBILE with the above reference numbers, but I was not aware of it ...
I find it rather shocking once again same store in question that i went in there on the weekend to query my upgrade which is due. I was given a smart phone for christmas by a family member and was told i cannot upgrade or change my contract without taking a phone. After much questioning it appears ...
I contacted Vodacom on the 4 Jan 2014 to ask them if its possible to pay half my account on the 7 Jan (my debit date) and the rest on the 25 Jan. The consultant said that I have a 00.00 balance on my account, and because of my over payments they will not deduct any money from me in January, but ...
I called your cancellations department in october or november 2013 and i was advised that to cancel my useles contract i have to pay R1200 of which it will decrease on a monthly basis. Second time i call in Jan 2014 im told that i have to pay R1600, first consultant told me that cancellations are ...