I posted a complaint on the 30th Oct 2013 after Virgin Mobile continued to debit my wife account after we settled on her contract and having no luck with their call centre... A representative called me the next day, promising to sort out the error and apologized for the inconvenience - the money ...
I found out today that MTN charges a Promo service fee and this charge is for the duration of your contract however the charge should be removed at the end of your 24 months (this is apparently the charge for your hand set)... but they don't so you are being charged every month for something you ...
Good Day I took a Blackberry z10 on contract about 5 Months ago, and really were excited about the new device, but after a few days, the phone would die and reboot if the media player is used... thought I could live with that, but later on, when capturing a photo whit the flash on, it would just ...
Its now week 7 and I still do NOT have the internet / e-mails. After my complaint last week, I got a call from a technician who would be at my place at 9am on Friday morning to install a booster of sorts, so the internet you are billing me for may actually just work, and I can actually do some ...
A few months ago my Sony Experia S broke and I took it in for repairs. After that my speaker was still giving problems and they replaced my screen that is supposed to be scratched free with something that is not scratch free. I took it to Cresta Vodacom stating exactly what was wrong. After a long ...
I changed my service provider to Cell C due to Discovery's Vitality connection last year. What a mistake. My father also warned me that Cell C has the worst reception possible and that I should really reconsider the move to Cell C. Whenever I call someone from my office from my cellphone, or from ...