I have tried to blacklist my phone on numerous occasions, via the call center & in store. Each time I am either referred to another store or told to call the call center. I have been bounced around for a month from store to the call center with no success. I have to black list the phone for ...
Good day, SOMU EM-3167967-5; ISPB EM-3167967-2; MILC EM - 3167967-3; PHOB EM 3167967-4 I hope you will be able to assist me with regards to this matter as this is one of your service providers and I believe they got my details from your Database. For the past months I have been receiving ...
I have moved to Vaalpark in December. I have applied for a connection at my new residence by means of a phone call, an online application and a call-me-back. No response to any of those attempts. It's 3r weeks later and still no connection! ...
I recently upgraded my Vodacom contract from a BB service to S Smart, to my shock I realised that I am still paying the R59 BIS service. When I called and inquired why I am still billed the agent (she was very helpful) told me that it was my responsibility to cancel the BIS, my question if one ...
I know I'm not an easy customer, but I have to commend Donovan Pillay for his help in getting my renewal sorted. I ordered a tablet which was to be a Christmas gift for the better half. Initially there was some problems on their side with loading the tablet onto my contract onto the system, but he ...
Over a month ago, I received an sms stating I'm going to receive 3GB of data added onto my existing data plan. I called in to the contact centre and advised this was true but only between 12am and 6am. 2 days later I had been using my data after midnight whereby the 3GB is supposed to kick in. Yeah ...