One of my contracts are due for an upgrade. I decided to go and upgrade on the 30th of December 2013, but was told by the consultant at Vodashop The Grove that I had already upgraded. I told her I had not and also did not receive a new handset either and she then told me to go to Vodacom in Menlyn ...
So this is the second time cell c customer service told me they will call me back, but no call, when its their fualt they bill m y airtime for downloads when I have and when I got no airtime they use my data and tell me, o certain sites use airtime really then why can I download when I have no ...
My ADSL line (and internet connection) has been down since Tuesday, 13 January 2014. (Ref 977CTK130114). Everyday follow-up result in the same reply from the Telkom Call Centre i.e. testing indicates physical line problem and call handed over to the technical area. They (Call Centre) have ...
My internet and telephone line has been down for the last month and a half even after I was promised the technician will come on the 14 of January, yesterday I received a bill for December even though I couldn't use either phone or internet. First thing is my line going to to repaired this century ...
Hello Vodacom! You billed me again on 29 November 2013 and I'm still waiting for the rest of the money you said you'd pay for billing me incorrectly. This is the only channel available to address my problems as your call centers are useless. 1st complaint on HelloPeter, titled: Vodacom give me back ...
Ive sent my phone in to Vodacom Gateway to get repaired as the unit was frozen, i was told it was fixed and when i collected it, it still was not working, so i took it back, they sent me a message saying that it will be sent to Jhb to get repaired. I was then told that it cannot be repaired and it ...