FOR THE PAST FEW MONTHS CELLC HAS BEEN OVERCHARGING ME AND CANNOT EXPLAIN WHERE THE EXTRA CHARGES ARE COMING FROM. WHEN I LOG ONTO MY ACCOUNT AND OPEN UP THE BILL THE CHARGES ON THE ITEMISED BILLING ALL SHOWS R0.00. I ALSO HAVE NOT RECEIVED MY MONTHLY STATEMENTS FOR THE PAST 6 MONTHS. EVERY MONTH ...
My husband upgraded his contract telephonically and order a Samsung Galaxy S4 active. He again contacted them later the afternoon to change the color of the phone from black to white and he was advised that they will give this info through to the warehouse. The phone arrived 15/01/14 and to my ...
Firstly this consultant place a wrong order for me, we sorted that out and she told me she has cancelled it, now money is being deducted from my account for something I was told it was cancelled long time ago, left several messages on different consultants at cell c sales department to put on ...
In September 2013 Vodacom billing me for a phone Only an amount of R1489.00 then I complained to hello peter. Instead of telling me how they came to this amount they couldn't they told me that they will change my monthly tarrif to a topup of R389 I told they I can't afford to pay this amount then ...
Looking at the amount of complaints against this company I'm in for a rough ride!! Their insurance policy is a. They do not tell you when you take out a contract with them that you actually have to use the same sim card as the contract with the phone in order to qualify for their insurance to pay ...
I AM STILL WAITING FOR MY CELLPHONE CONTRACT WHICH I APPLIED FOR IN 23/12/2013. YOU HAVE ALL THE DOCUMENTATION. BUT ALL I GET IS EMPTY PROMISES YOU NEVER ANSWER YOUR PHONE EITHER. BAD CUSTOMER SERVICE ...