I have a Samsung S4. This phone is less than a year old and the battery started to swell up. I contacted Vodacom Customer Care and reported the issue. I was told that its a common issue and told me that my battery is under warranty and instructed me to go to my nearest Vodacom shop to get a new ...
This will be my 3rd complaint within the last few weeks due to the poor performance and told to me by Abdul the manager at sandton vodacare. After he has seen my phone be replaced 3 times and numerous software upgrades which i lost all info from... He advised me to book in my phone again and he ...
We are waiting since Monday for a Technician to come and fix our Telkom line. The only Technician they have is in the hospital. It is not acceptable for a business like Telkom to give this bad service. There are suppose to be more than one Technician. They can't even tell us when they can come and ...
My ADSL line went down, my ISP can't connect from their side. I've tried the obvious home based cable connections and rebootings. Nothing. Reported it last week, Telkom says with a remote test there is no error from their side so we need a technician. I've been waiting since last week 'for one to ...
As a loyal cell c customer for the past few years, i have to say that i have never been so I-rated as i have been in this past week. a new phone has to be sent in for repairs, but to top it off, i get pathetic responses from call agents that think they the bees knees and constantly interrupted me ...
My cell is Vodacom through Autopage, there is a huge problem with my account and as I have been monitoring GPRS etc and I am told I am out of my bundle when I log into VOdacom on line it does not make sense and I must now query this account and issue a dispute with them. I have done everything to ...