I took out a contract online and within the cooling period, I requested Vodacom to collect their phone (LG Optimus L9) and to cancel the contract. They confirmed receipt of the phone on 12 Aug 2013. Since Aug 2013 I have been engaging with them to obtain my refund. Worse, they made another debit on ...
I upgraded my cell phone and tablet with Vodacom in December 2013, on line, it being the 21st month of my 24month contract. I just received my statement from them and the statement does not comply with the contract I selected when I did my upgrade. When I phoned Vodacom to query this they informed ...
I am shocked at dismayed at Mweb inability to supply their own services. Our company signed for Mweb Adsl package at R 900 per month, we have had internet for two weeks before the service went down. Mweb tells us telkom must repair the line, telkom tells us Mweb must sort their rooters out. We are ...
I took my phone in to be repaired 6th January. Went in twice since then to query the whereabouts of my phone and was told my phone has not returned from the repair centre. When I mailed the repair centre (REF7579274) I was told it hasn't been booked in yet, this being 10 days later and the mall ...
We have a Telkom card telephone on our farm for the workers and tourists to use as we do not have any cellphone reception. According to the Telkom direct store, the prepaid cards have been discontinued. Does Telkom have a solution for this problem? What should happen to the card telephone? ...
I am Trying to get through to MTN INSUrance in South Afrika but I can't get through when you phone there, the phone just rings for hours and hours no answar today was tops i held on for 5 hours still got no respond. what's up with the poor survice I phone every day for 2 weeks now just to get a ...