I upgraded my 2 contracts telephonically though the Vodacom call centre in September 2013. During the telephonic discussions, no mention was made that I would be charged a device fee for both phones should I change my package to a Smart XL package and accordingly I proceeded with the upgrade and ...
In order to cancel my contract with Nashua Mobile I have to complete a form and send it through. I made a phone call on 9 Jan 2014 to request that form. I still have not received the email as promised by Bulelani. Its more than a week now... ...
I have Been waiting since Monday the 23rd of December 2013 for MTN to contact me after i have driven out to Morningside service centre to cancel my 2 contracts with MTN. Firstly i have arrived at the Morningside Branch having to wait over an Hour and a half to get my ticket called up. then i got ...
My billing is over my limit and I want to know why. I use Wi-Fi to logon internet and when I make calls it's an emergency.someone better give me a reason and a breakdown as to how it got to that much. Ian always suspended even when I still have airtime and data. Now I'm charged for content?! I want ...
An account under my name was opened on 23/12/13. The call center requested an affidavit with my id which was faxed on 6/1/14.I received an sms that i will be contacted in 1 working day. I have not been contacted. I called Vodacom today but was told that if i cannot give them my id they cannot help ...
Good day, Supporting the claims of a Cell C customer who has previously reported the exact same issue that I would like to report. Please find the initial complaint below: https:///cell-c/complaints/brand-new-number-and-spam-smss-already-starts-1255459 I recently got a contract with Cell C one ...