Nashua has informed me that I have been receiving BIS for FREE on my account and this will now be billed.
However in 2011 when I purchased the contract the BIS was part of the package/contract. This was one of the main reasons for purchasing this particular contract!
What right do they have to now change the contract and charge me as originally this was included as part of the package deal? Nashua Mobile now want to charge me R59pm extra for a service that was originally in the package, and now they expect me to pay extra for it for the remaining 7 months left as they see fit?
So very disappointing.
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