AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Night Owl appears to be dead | #324627

Vodacom
Night Owl appears to be dead

I am constantly on my phone and my data runs outs very quickly so I buy extra data every month. This accumulates night owl data of sometimes up to 1 GB. I mostly use my night owl data but some times it expires. During the holiday season though I seem to have used a lot more of my normal data than usual. My bill is about R500 more than other other months. I have built up about 800 mb of night owl data which I decided to use this morning. I used it for downloads which I calculated should be around 400 mb. Time was 0.30 am. As i finished with my downloads at 1.05 am I immediately checked my balances and surprise surprise none of my night owl data was used. I was billed for that 400 mb!!! I also received Vodacoms usual "out of bundle" sms. Well done Vodacom! You truly showed that you are a company that operates likes the rest in this country. Just as I thought you were better than MTN.

Date:

Company: Vodacom

Country: South Africa   City: Springs

Category: Telecommunications

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