AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Bill my accound rediculously and cant give proof | #94580

Mtn
Bill my accound rediculously and cant give proof

I had a incident where I received a Bill for R700 and Queried it as I hardly use my tablet and the simcard is most of the time not even n the tablet so cant download or update additional stuff. I never went over my usual 2Gb a month data. Then Mtn blocked my account for a month and account were not in use. Then all of a sudden the next month i receive a bill for R2000 which cant be possible. They've send me a email regarding the usage of the data and there is websites that I don't even know and they cant tell me where the data has been used. It is unacceptable for me to pay R2000 fo a month that i did not even use. Please can they sort it out.

Date:

Company: Mtn

Country: South Africa   City: Pretoria

Category: Telecommunications

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