AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - SHIFTING RESPONSIBILITY | #85796

Vodacom
SHIFTING RESPONSIBILITY

ON THE 12TH OF MARCH I TOOK OUT A TOP UP CONTRACT. BLACKBERRY CURVE 9320.ON THE 1ST OF APRIL IT PACKED UP. THREE WEEKS OLD. TAKING IT IN TO THE PHONE SHOP WHERE I GOT THE PHONE TIEKAMS CELLULAR IN QUEENSTOWN I GOT TOLD IT WILL BE SENT AWAY TO EAST LONDEN. AFTER A WEEK I GOT TOLD IT HAS LIQUED DAMAGE. I PHONED THEM AND SAID IMPOSSIBLE IT NEVER CAME IN CONTACR WITH LIQUED. THE REPAIR SUPERVISER AND TECHNICIAN TOLD ME THAT HEAVY PERSPIRING, AIRCONS AND HIGH HUMIDITY COULD CAUSE THAT BUT I MUST SEND THE PHONE BACK FOR SECOND ASSESMENT. IF THIS PHONE IS SO SENSITIVE TO THAT SURELY SHIPPING IT IN A CONTANER MAY ALSO CAUSE THIS. FROM THE 2ND TO NOW THE PHONE HAS ALMOST BEEN LONGER IN FOR REPAIRS THEN I HAD IT. I GOT TOLD TODAY I MUST HAVE MORE PATIENCE AT MY PHONE SHOP!!!

Date:

Company: Vodacom

Country: South Africa   City: QUEENSTOWN TIEKAMS CELLULAR

Category: Telecommunications

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