AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Still no results | #85306

Cell C
Still no results

This is ticking me of.

Sandros Mhlongo took over my previous report for the money incorrectly debited from my account.

Now first of all, he never contacted me. I had to trace HIM down! He phoned me once, explained what happened and awaits my bankstatement. So i Sent that to him. But in between I mailed him numerous times and he is just ignoring me! On the phone call he was FULL of promises but now? This guy is seriously a joke! Where does Cell C get their staff from? Do they get proper training? Sandros said the amount was due to me canceling my other contract with Cell C which I never did and guess what, that contract is very much still active on my side so no contract was cancelled.

Apart from that, My name is now bad with ITC due to Cell C incompetence and I have to carry the bank charges due to bounced debit orders from Cell C.

They dont give a of how their incompetence influences me as an individual!

I can not believe I went back to them.

Seriously you guys are SO lame!

Im in my rights to DEMAND answers and to demand someone that can ACTUALLY do their job! Somewhere in Cell C there must be someone that fits that description...

Date:

Company: Cell C

Country: South Africa   City: Head office

Category: Telecommunications

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