AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Pathetic service | #77829

Vodacom
Pathetic service

Upgrade not happening they way it is suppose
I want to cancel the upgrade immediatelly
Put me back onto the 135 package and cancel the Smart S package
This was done incorrectly and I was led under false pretense
S3-TMO38-8N2IM
Pam Ngubeni provided me with pathetic service and she have absolutely no authorty to do anything. I want a copy of the call I had with her on 03/04/2013 @11h15 - whereby you can hear all she ever says is she cant do this and she cant do that.
It is an hour later and I am stil lwaiting for her team leader Thandeka Ndou to cal me back
I asked for a direct line and an e-mail address for Thandeka and all Pam is telling me she cant...
I am disugsted at the service recieved

Date:

Company: Vodacom

Country: South Africa   City: Upgarde

Category: Telecommunications

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