AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Internet contract without signal | #76828

Vodacom
Internet contract without signal

I have been a Vodacom customer for the last 8 years, in 2010 I took out a Data contract for internet while I was staying in Thabazimbi. The internet was perfect and I had 3G signal, last year I went to Rustenburg to upgrade my contract, unfortunately 2 months later I moved to Bloemfontein where I am staying on the farm 30 km outside of Bloemfontein and there is little to No signal most of the time. I am self employed and rely on my laptop and internet to do business. I spoke to consultants at vodacom and all they said was it is a contract and the only way to end it is to buy out the remaining time which was about R 3000. This have forced me to take out a MTN contract because with MTN I have 3G Fast internet. I am not the only person in that area that moved over to MTN for better internet signal. I feel that I spent alot of money each month on my vodacom contracts and now I am paying for something that I am not even using because there is no service in our area.

Date:

Company: Vodacom

Country: South Africa   City: Vodacom

Category: Telecommunications

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