Still have a problem with my internet as explained previously had a response from "TK" Time and Date 06:49:28 | Tue 12 Mar 13. The person asked me a couple of questions which I answered the 12th.
Find below the questions and my response!
Evening Thanks for the response.
Do you have internet, voice issues or does both services fail to work properly on your device?
I only use it for internet not any voice applications.
Does this issue happen at specific times or all the time?
It differs sometimes from 8 till 11 in the morning other times in the afternoon, but most of the times it does not work.
Do these issues only happen in a specific area?
I do not travel with the sim card.
Is there 3G/HSDPA coverage?
We have both 3G and HSDPA/HSUPA.
When did these issues start?
It has been there for a while but is getting progressively worse.
Is there any other references to your request?
Not exactly clear what you mean.
What Type of device (handset, speedstick, tablet)?
It is a dongle used in a desktop PC.
Device Model Name, Contact Details, Number of affected SIM?
Type: Hybrid
Upgrade Date: 18-NOV-13.
Phone Number: 27745647167.
Sim: 301210771878
IMSI: 655073005385488
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