This was the response I got after my last complaint on Hello Peter? Tomorrow I will be calling on The Managing Director.about my email email
We suggest that you make direct contact contact with the technical support team, as they are adequately equipped to assist with network related problems. Their direct line is 0841 555 555 (free from a Cell C line).
Alternatively, you may avail answers to the below and return via email [Email Removed] . We will then escalate the matter on your behalf.
Do you have internet, voice issues or does both services fail to work properly on your device? Disconnects and very slow not like it used to be
Does this issue happen at specific times or all the time? All thje Time
Do these issues only happen in a specific area? Benoni and Edenglen. My son live in Edenglen it is worse there.
Is there 3G/HSDPA coverage? Yes
When did these issues start? About 4 months ago
Is there any other references to your request? No
What Type of device (handset, speedstick, tablet)? Cell C Modem
Device Model Name? model E1752
Contact Details? 0836090450
Number of affected SIM? 8927074311101026663
Location? 94 Windermere Drive Farrarmere Benoni
GPS?
Regards
Cell C |
0 comments