AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - 439MB data was deducted from my account unlawfully | #72052

Autopage
439MB data was deducted from my account unlawfully

Sunday 24 March 2013 at 14:48 and 14:52, 337.9MB and 101.4MB respectively was deducted from my account. I queried this with Autopage on Sunday at 15:00 and they sent me a pdf from MTN that displays all call, sms and data usage for my number. The statement does not show the data usage amounting to 439MB of data, in fact, the times stipulated to me by Autopage don't appear on the pdf! The only Internet charge appearing on the pdf is at 14:31 and 14:50 where both times the charge was to my airtime as my data was depleted.

Date:

Company: Autopage

Country: South Africa   City: Johannesburg

Category: Telecommunications

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