AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Appalling Service on New Orde | #68028

Vodacom
Appalling Service on New Orde

Last week Tuesday I ordered an iPhone 5 on my existing cellphone contract with Vodacom. My order was approved and I was told the new phone would be delivered to me within 3 - 5 working days. It has now been 6 working days and still the phone has not been delivered. When I try calling the sales call center (0821950) I am just put on hold perpetually. In fact I am currently on hold now, and have been for the last 40 MINUTES!!!

THIS IS APPALLING VODACOM. WHAT HAS HAPPENED TO YOUR SERVICE LEVELS???

Date:

Company: Vodacom

Country: South Africa   City: Johannesburg

Category: Telecommunications

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